CustomerControl

Software for GPS technicians and installations

Standardize installation from assignment through handoff. Technicians access work orders and commands, capture proof, and associate the correct device with the customer and vehicle.

Needs covered

  • Prevent IMEI, SIM, vehicle or configuration errors.
  • Document photos, tests and sign-off for every visit.
  • Maintain a useful history for support and warranties.

Deployment and scope

CC GPS Install can connect to the rest of the ecosystem so sales, support and technicians share consistent information.

Recommended products

  • CustomerControl GpsInstall — SaaS platform for complete GPS operations with SMS programming, vehicle inspections, certificates, technical support and credit and subscription control.
  • CustomerControl — Flagship multi-company platform with tickets, work orders, invoicing, maintenance, shared drive, routes and area-based permissions.
  • TrackeraX — TrackeraX is a professional white-label GPS platform for distributors: real-time tracking, fleet management, advanced reports, REST API, webhooks and 2,800+ devices from 290+ manufacturers.
  • GPS Master Pro — Enterprise mobile app connected to the GPS ecosystem for real-time monitoring, geofences, reports and push notifications.

Frequently asked questions

Does it work from a technician’s phone?

It is designed for field workflows and uses mobile technology to review and record work.

Does it include GPS commands?

It can organize procedures and commands according to the device and configured workflow.

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