CustomerControl

Software for logistics, transport and routes

Plan journeys and compare execution against each vehicle’s actual location. CustomerControl Routes and TrackeraX connect dispatch, tracking and proof to provide visibility for coordinators and customers.

Needs covered

  • Sequence stops and assign routes using operating criteria.
  • Track progress, delays and incidents throughout the day.
  • Keep proof and data for compliance reviews.

Deployment and scope

Modules can be adopted in stages and integrated through APIs. Exact scope depends on dispatch workflow, user count and devices.

Recommended products

  • CustomerControl Routes — Route operations system with a state machine flow, unified stops, geozones and a driver portal.
  • TrackeraX — TrackeraX is a professional white-label GPS platform for distributors: real-time tracking, fleet management, advanced reports, REST API, webhooks and 2,800+ devices from 290+ manufacturers.
  • GPS Master Client — Lightweight mobile app for end customers with tracking, background geolocation and synchronization to the GPS platform.
  • CustomerControl Webservice — Middleware that forwards GPS data from GPSWOX to multiple external destinations every minute, with mapping, validation and detailed logging.

Frequently asked questions

Does it replace GPS tracking?

No. Route planning complements TrackeraX telemetry and tracking.

Does it support integrations?

Yes. APIs can connect orders, routes and statuses with authorized systems.

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