Multi-company helpdesk for technical support and operations
— A ticket should follow the work through completion instead of remaining isolated in an inbox.
Separation by company and role
Multi-company architecture keeps users, permissions, customers and data separated inside one operations platform.
From ticket to work order
When a request needs a visit, the ticket creates a work order with owner, parts, time, photos and signature. The history preserves traceability.
Commercial completion
Consumed materials and completed services can become an invoice. Support, inventory and billing no longer depend on duplicate records.